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How to Change Name or Connection Category on GEPCO Bill

Changing the account title (name) or connection category (e.g., updating from Commercial to Residential, or shifting load tariff) on a Gujranwala Electric Power Company (GEPCO) electricity bill requires filing an official transfer application at your local Sub-Divisional Office (SDO).

Required Documents Checklist

Before submitting your request, gather the following documents according to your specific scenario:

For Name Change (Property Purchase / Transfer / Inheritance):

  • Application Form: Name change application form addressed to the SDO GEPCO.
  • Applicant CNIC: Attested copy of the new owner’s CNIC.
  • Property Ownership Proof: Copy of Registry, Sale Deed, Transfer Letter, Allotment Letter, or Fard.
  • No-Dues Certificate / Latest Paid Bill: Copy of the latest paid GEPCO bill showing no outstanding arrears.
  • NOC / Affidavit:
    • If buying property: NOC / Sale Agreement from the previous owner (if available).
    • If inherited (death of previous owner): Death Certificate of the previous owner, legal heirship certificate (Stamp Paper Affidavit), and NOC from other legal heirs.
  • Stamp Paper Undertaking: An affidavit on Rs. 100/1000 stamp paper agreeing to clear any hidden liabilities or future dues.

For Connection Category / Tariff Change (e.g., Commercial to Residential):

  • Application Form: Category change application addressed to the SDO detailing the change in usage.
  • CNIC & Property Proof: Copy of applicant CNIC and property ownership documents.
  • Verification Proof: Proof showing the premises is purely used for residential purposes (or commercial, if converting to commercial).
  • Latest Paid Bill Copy: Proof of zero outstanding balance.

Step-by-Step Procedure

1.Obtain & Fill Application Form:Form Collection & Preparation.

Visit your local GEPCO Sub-Divisional Office (SDO) or Customer Services Center to get the Change of Name / Change of Tariff form (or write a manual application to the SDO). Fill in the consumer details, reference number, and new applicant info.

2.Submit File to Revenue Office / SDO:Document Verification.

Attach all required attested document copies, stamp paper affidavits, and the latest paid bill to the file. Hand over the dossier to the SDO / Revenue Officer clerk for initial checking.

3.Technical Inspection by Line Superintendent (LS):Site Survey.

The SDO assigns a Line Superintendent (LS) or meter inspector to visit the premises. The inspector verifies physical meter load, verifies property occupation, and confirms the actual connection usage (residential vs. commercial).

4.Issuance & Payment of Demand Notice:Fee Payment.

Once approved, GEPCO generates a Demand Notice for transfer fees, security deposit difference (if applicable), and administrative processing. Pay the notice at a designated bank branch.

5.Submit Bank Receipt & Record Update:Official Record Update.

Submit the paid Demand Notice bank receipt to the GEPCO Revenue Office. The billing department updates the consumer name/category in their database, which reflects on your bill within 1 to 2 billing cycles.

Estimated Costs & Processing Time

  • Processing Fee / Security Deposit: Varies based on the current sanctioned load. For standard single-phase domestic connections, charges usually range between Rs. 1,000 – Rs. 3,000 (covering security deposit adjustment and administrative fees).
  • Processing Time: 10 to 20 working days after submitting the paid Demand Notice.

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